Emergency? We're On Our Way.

Yes, we provide 24/7 emergency plumbing, heating, and electrical services across Chelsea SW3, SW10, and Knightsbridge SW1X. 45-minute response guaranteed. Call 020 7129 7418 anytime for emergencies including burst pipes, boiler breakdowns, blocked drains, and gas leaks.

Yes, all our plumbers are Gas Safe registered for all boiler and heating work. All electricians are NICEIC approved for electrical installations. We provide certificates for all gas and electrical work as legally required. We carry £10M public liability insurance.

Our emergency call-out charge is £95 +VAT, plus £75/hr for labour. We maintain the same rates 24/7 with no surge pricing evenings, weekends, or holidays. Parts are charged at trade prices plus a modest markup.

Yes, we provide detailed free quotations for all renovation projects. For kitchens and bathrooms, we offer free 3D design consultations. Quotes are fixed-price and valid for 3 months. We require a site visit to provide accurate quotations for most renovation work.

We primarily serve Chelsea SW3 and SW10, Knightsbridge SW1X, South Kensington SW7, Belgravia SW1, and Kensington W8. We also cover Fulham SW6, Battersea SW11/SW8, Mayfair W1, and Westminster SW1. Our office is at 289 Brompton Road, allowing 5-20 minute response times throughout these areas.

Project timelines vary by scope: bathrooms (2-4 weeks), kitchens (3-6 weeks), house rewiring (1-2 weeks), loft conversions (8-16 weeks), and complete refurbishments (8-16 weeks). We provide a specific timeline in each quotation and have a 95%+ on-time completion rate.

Yes, we specialize in period properties including Georgian, Victorian, and Edwardian homes. We have extensive experience with listed buildings, having secured over 60 listed building consents. We're familiar with conservation area requirements and have worked extensively on the Cadogan Estate and Chelsea mansion blocks.

Our fixed-price quotes include all labor, materials, waste removal, and necessary certificates (Gas Safe, NICEIC, Building Control). We also include project management, coordinating all trades, and communication with building management/freeholders. The only exclusions would be unexpected structural issues discovered during works.

Yes, for larger projects we offer staged payments. Typically: 30% deposit, 30% at mid-project milestone, 30% at practical completion, and 10% retention paid after 2-week snagging period. We accept bank transfers, credit cards (2% fee), and finance options are available for projects over £20,000 (subject to credit approval).

We provide a 12-month workmanship warranty on all services. Manufacturer warranties on products (boilers, appliances, etc.) are passed on to you, with documentation provided. Gas and electrical work comes with compliance certificates. Our warranty covers free repairs for any workmanship issues that arise during the warranty period.